SHIPPING POLICY

Last Updated: October 23, 2026

At Sculpt Shapewear, we aim to provide a smooth and convenient shopping experience, from placing your order to receiving your products. This Shipping Policy explains how orders are processed and shipped when you purchase from our website.

1. Order Processing

After you place an order, you will receive an order confirmation if your purchase is successfully submitted. Orders are processed according to product availability, order verification, and operational requirements.

Processing times may vary depending on order volume, product availability, holidays, and other circumstances. An order confirmation does not necessarily mean that your order has already been dispatched.

2. Shipping Destinations

Available shipping destinations are shown during checkout. Shipping availability may vary depending on the delivery address and the services available from our shipping partners.

Please ensure that your shipping address and contact details are accurate and complete when placing your order. Incorrect or incomplete information may cause delays or prevent successful delivery.

3. Shipping Rates and Charges

Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase. Shipping rates may vary depending on the delivery destination, order details, and available shipping options.

Any shipping promotion or free-shipping offer will apply only where its stated conditions are met.

4. Estimated Delivery Times

Delivery estimates, when provided, are for guidance and are not guaranteed unless expressly stated otherwise. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, customs procedures, public holidays, and other circumstances beyond our reasonable control.

If tracking information is available for your order, it may be provided through a shipping confirmation or another communication from our store or shipping partner.

5. Order Tracking

When tracking is available, please use the tracking details provided to follow your shipment. Tracking information may take some time to become active after an order has been dispatched.

If your tracking information does not update or you have concerns about your delivery, please contact our customer support team with your order number so we can assist you.

6. Delayed, Lost, or Undelivered Orders

Although we aim to support timely delivery, delays can occur during shipping. If your order appears to be delayed, please check the available tracking information and contact us if you need further assistance.

If an order appears to be lost or cannot be delivered, we will review the available information and work with the relevant shipping provider where appropriate. Any resolution will be handled in accordance with applicable law.

7. Incorrect Address and Delivery Issues

Customers are responsible for providing accurate shipping information at checkout. If you notice an address error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

If a shipment is returned to us or delivery fails, please contact our support team to discuss the available options.

8. Damaged or Incorrect Items

If your order arrives damaged or you receive an incorrect item, please contact our customer support team as soon as reasonably possible. Include your order number and a description of the issue. Photographs may also help us review your request.

We will assess the issue and advise you on the appropriate next steps in accordance with our applicable policies and consumer protection laws.

9. Customs Duties and Import Charges

For international shipments, customs duties, import taxes, or other charges may apply depending on the destination and local regulations. Where applicable, responsibility for these charges will be determined by the information provided at checkout, the shipping arrangement, and applicable law.

10. Contact Us

If you have questions about shipping, tracking, or delivery, please contact Sculpt Shapewear using the contact details listed on our website.

Store Name: Sculpt Shapewear
Website: https://officialbodyshaper.com
Customer Support Email: msvioletlevi@gmail.com