Privacy policy

Privacy Policy

Last Updated: October 23, 2026

At Sculpt Shapewear, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, browse our products, place an order, or contact us for support. Our online store is powered by Shopify, which provides the platform and technology that allow us to offer our products and services.

By accessing or using our website, you acknowledge that you have read this Privacy Policy. Please review it carefully to understand how your information may be handled.

1. Information We Collect

When you visit our website or make a purchase, we may collect personal information that you voluntarily provide, including your name, email address, phone number, billing address, shipping address, and order details. If you contact us with a question or concern, we may also collect the information you include in your message so that we can respond appropriately.

When you browse our website, certain information may be collected automatically, such as your IP address, browser type, device information, and interactions with our website. We may also collect information about the products you view, items added to your cart, and purchases you complete, where supported by our store technology and applicable settings.

Payment transactions are handled through the payment methods and providers available at checkout. We may receive transaction confirmations and related payment details, but the handling of complete payment card information depends on the payment provider you use.

2. How We Use Your Information

We use personal information to process and fulfill orders, arrange shipping, confirm purchases, provide order updates, and handle customer service requests. We may also use it to respond to questions, assist with returns or refunds, maintain our business records, and provide important information about your purchases.

Information about website usage may help us understand how customers interact with our store, improve website performance, enhance the shopping experience, and identify technical issues. Where permitted by applicable law, we may also use information to help protect our store against fraud, unauthorized activity, and other security risks.

If you choose to receive promotional communications, we may use your contact details to send marketing messages in accordance with your preferences and applicable law. You can unsubscribe from promotional emails at any time using the unsubscribe link included in the message.

3. Cookies and Website Technologies

Our website and the services that support it may use cookies and similar technologies to operate essential store functions, remember preferences, understand website traffic, and improve your browsing experience. Certain third-party services may also use these technologies for analytics or advertising, depending on the services enabled on our store.

You may be able to manage cookies through your browser settings and any privacy controls made available on our website. Blocking certain cookies may affect the availability or functionality of some store features.

4. When We Share Information

We may share personal information with trusted service providers when necessary to operate our store and fulfill your requests. These providers may include Shopify, payment processors, shipping and delivery providers, website technology providers, analytics services, and customer support tools.

We may also disclose information when required by law, in response to valid legal requests, to protect our rights and the security of our customers, or in connection with a business transaction where legally permitted.

We do not sell personal information for money. However, certain disclosures or advertising-related activities may be considered “selling” or “sharing” under applicable privacy laws. Where such laws apply, you may have specific rights regarding these activities.

5. Shopify and Third-Party Services

Our store is hosted by Shopify, which provides the technology used to operate our online shopping experience. Information submitted through our store may be processed by Shopify and by service providers that help us deliver services such as payment processing, order fulfillment, and website functionality.

These providers may process information according to their own privacy policies and legal obligations. If you follow a link to a third-party website, that website's privacy practices will apply to your interaction with it. We encourage you to review the relevant privacy policy before sharing personal information with another service.

For more information about Shopify's privacy practices, please visit https://www.shopify.com/legal/privacy.

6. Data Retention and Security

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain appropriate business records, resolve disputes, and meet applicable legal obligations. The length of time information is retained depends on the type of information and the reason it was collected.

We use reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or transmission can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on where you live, you may have the right to request access to your personal information, ask for inaccurate information to be corrected, request deletion of certain information, or receive a copy of information we hold about you. You may also have rights relating to certain targeted advertising or personal information sharing activities.

These rights vary by jurisdiction and may be subject to legal exceptions. We may need to verify your identity before responding to a request. You can also opt out of promotional emails by using the unsubscribe link provided in the email. We may continue sending essential messages relating to your orders or account.

To exercise a privacy right or ask a question about how your information is handled, please contact us using the details in the Contact Us section below.

8. International Data Processing

Shopify and our service providers may process or store personal information in countries other than the country where you live. Where applicable law requires safeguards for international transfers, the appropriate measures will be used.

9. Children's Privacy

Our website is not intended for children who are not legally permitted to use the Services under applicable law. We do not knowingly collect children's personal information where parental consent is legally required. If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action where necessary.

10. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers, or legal obligations change. Any revised policy will be published on this page with an updated date where appropriate. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request concerning your personal information, please contact Sculpt Shapewear using the details below.

Store Name: Sculpt Shapewear
Website: https://officialbodyshaper.com
Customer Support Email: msvioletlevi@gmail.com

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